Hi Don
First you need to remove the FSACARS program. The go to the CVA web site and under (Pilot Center) tab search for "View Downloads" and click this, Click on the flight bag (Utilities).
Download and install KACARS. Make sure you have install FSUIPC, make sure the FSUIPC is correct for the version of FS you are using (FSX, FS9 and so on, get it here,
http://www.schiratti.com/dowson.html )
Start KACARS (you do not need FS to run to see the program) there are 4 tabs in KACARS.
PIREP page: Used for setting up your flight logging.
Online page: Used to see others who are logged into the KACARS server and has the ability to live chat with members.
Web Browser page: self explanatory
Schedule page: used to get flights and bid on them. Bids can also be done in (Pilot Center) tab of the CVA web site.
When you first start KACARS click on Info/settings at the top nav bar. When the window opens, neater Pilots ID and Password your ID is CVA0844.
Then you can go to the PIREP page. After click "Verify Log In Details". This will log you into the KACARS server. Start your flight Sim after you are all setup you can click "Connect to Flight Simulator"
If you have not bid on a flight at this time do so. Note your FS start airport should match your flight bid start airport.
When your bid and start airport are set up you can now click "Get Flight Bid Info" check you aircraft (you may change this to match what you are using for the flight) because there are numerous Class one aircraft and Clsaa2 and so on. Enter the flight altitude, Make sure the parking brake is set then you can click " Start Recording Flight"
The rest is self explanatory but just ask and we shall help you out. Also when you click “Start Recording Flight"
Look at the log it will tell you what is wrong or right.