Canadian Virtual Airlines
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Revenue Earning Correction Request Please
https://canadianva.com/forum/viewtopic.php?f=13&t=2430
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Author:  Aharon [ Fri Jan 14, 2011 3:03 pm ]
Post subject:  Revenue Earning Correction Request Please

Shalom and greetings whoever is in charge of FSACARS dept,

Would whoever is in charge of that department please be kind enough to correct an extremely rare error in my already accepted flight report from CYVR to KBUR so that the VA will not lose $16,662? It is first time I saw revenue error since I joined CVA about a year or 2 ago. All my past flight reports were correct.

Here is info as seen below so that the CVA can recover the loss of revenues.

Thanks,

Aharon

Flight CVA6432

* Submitted By: Aharon Dayan
* Departure Airport: Vancouver International Airport, B. C. (CYVR)
* Arrival Airport: Bob Hope Airport (KBUR)
* Aircraft: B737-800 (C-FFWN)
* Flight Time: 2.33
* Date Submitted: 01/13/2011
* Route: YVR4 J5 SEA J189 AVE FERN5
* Status: Accepted


Flight Details
Gross Revenue:
(189 load / $ 0.00 per unit
$ 0.00
Fuel Cost:
(16662 fuel used @ 1 / unit)
$ 16,662.00

Author:  CVA9214 [ Fri Jan 14, 2011 4:04 pm ]
Post subject:  Re: Revenue Earning Correction Request Please

This fight is now correct. Thanks!

Author:  Aharon [ Fri Jan 14, 2011 5:41 pm ]
Post subject:  Re: Revenue Earning Correction Request Please

Frank,

Thanks for correcting the rare error in my FSCARS flight report.

Regards,

Aharon

Author:  CVA0014 [ Sat Jan 15, 2011 9:34 pm ]
Post subject:  Re: Revenue Earning Correction Request Please

Frank, where was the error?

I'm looking at the flight now and it has a ticket price of $768.32. Using the ticket calculator it should be $768.75, so it's close enough.

This route wasn't in my latest extract from Dec 27th, so I have no way of knowing what went wrong on this one.

Author:  CVA9214 [ Sat Jan 15, 2011 10:50 pm ]
Post subject:  Re: Revenue Earning Correction Request Please

Hi Robert!
The error was that the price per ticket was 0$. I fixed Aharon's Pirep and then I fix the price in the flight schedule database.

Author:  CVA0014 [ Sun Jan 16, 2011 1:06 am ]
Post subject:  Re: Revenue Earning Correction Request Please

Thanks for the quick reply Frank!

Ok, that flight showed up on my Price reports I just did (I only sent you guys the Cargo ones).

There's a few more routes with inconsistencies, I'll clean those up asap.

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