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 Post subject: Revenue Earning Correction Request Please
PostPosted: Fri Jan 14, 2011 3:03 pm 
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Joined: Sat Sep 20, 2008 9:44 pm
Posts: 1989
Location: LLBG
Shalom and greetings whoever is in charge of FSACARS dept,

Would whoever is in charge of that department please be kind enough to correct an extremely rare error in my already accepted flight report from CYVR to KBUR so that the VA will not lose $16,662? It is first time I saw revenue error since I joined CVA about a year or 2 ago. All my past flight reports were correct.

Here is info as seen below so that the CVA can recover the loss of revenues.

Thanks,

Aharon

Flight CVA6432

* Submitted By: Aharon Dayan
* Departure Airport: Vancouver International Airport, B. C. (CYVR)
* Arrival Airport: Bob Hope Airport (KBUR)
* Aircraft: B737-800 (C-FFWN)
* Flight Time: 2.33
* Date Submitted: 01/13/2011
* Route: YVR4 J5 SEA J189 AVE FERN5
* Status: Accepted


Flight Details
Gross Revenue:
(189 load / $ 0.00 per unit
$ 0.00
Fuel Cost:
(16662 fuel used @ 1 / unit)
$ 16,662.00



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 Post subject: Re: Revenue Earning Correction Request Please
PostPosted: Fri Jan 14, 2011 4:04 pm 
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Joined: Wed Dec 15, 2004 2:03 am
Posts: 1515
Location: Montreal, Quebec
This fight is now correct. Thanks!



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 Post subject: Re: Revenue Earning Correction Request Please
PostPosted: Fri Jan 14, 2011 5:41 pm 
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Joined: Sat Sep 20, 2008 9:44 pm
Posts: 1989
Location: LLBG
Frank,

Thanks for correcting the rare error in my FSCARS flight report.

Regards,

Aharon



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 Post subject: Re: Revenue Earning Correction Request Please
PostPosted: Sat Jan 15, 2011 9:34 pm 
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Joined: Fri Feb 27, 2009 1:39 am
Posts: 1892
Location: Up here wishing I was down there.
Frank, where was the error?

I'm looking at the flight now and it has a ticket price of $768.32. Using the ticket calculator it should be $768.75, so it's close enough.

This route wasn't in my latest extract from Dec 27th, so I have no way of knowing what went wrong on this one.



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 Post subject: Re: Revenue Earning Correction Request Please
PostPosted: Sat Jan 15, 2011 10:50 pm 
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Joined: Wed Dec 15, 2004 2:03 am
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Hi Robert!
The error was that the price per ticket was 0$. I fixed Aharon's Pirep and then I fix the price in the flight schedule database.



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 Post subject: Re: Revenue Earning Correction Request Please
PostPosted: Sun Jan 16, 2011 1:06 am 
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Joined: Fri Feb 27, 2009 1:39 am
Posts: 1892
Location: Up here wishing I was down there.
Thanks for the quick reply Frank!

Ok, that flight showed up on my Price reports I just did (I only sent you guys the Cargo ones).

There's a few more routes with inconsistencies, I'll clean those up asap.



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